Judgment Calls: Twelve Stories Of Big Decisions And The Teams That Got Them Right

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Your guide to making better decisionsDespite the dizzying amount of data at our disposal today—and an increasing reliance on analytics to make the majority of our decisions—many of our most critical choices still come down to human judgment. This fact is fundamental to organizations whose leaders must often make crucial decisions: to do this they need the best available insights.In Judgment Calls,...

Hardcover: 288 pages
Publisher: Harvard Business Review Press (April 3, 2012)
Language: English
ISBN-10: 9781422158111
ISBN-13: 978-1422158111
ASIN: 142215811X
Product Dimensions: 6.2 x 1 x 9.5 inches
Amazon Rank: 1010299
Format: PDF ePub Text djvu book

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Human judgment is frail and fettered, no matter which humans the judgment comes from, according to Thomas Davenport and Brook Manville in this book. The antidote to relying on the imperfect judgment of one fallible person is for organisations to buil...

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m Davenport and Brook Manville share twelve stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability—a competence they say can make the difference between success and failure. This book introduces a model that taps the collective judgment of an organization so that the right decisions are made, and the entire organization profits.Through the stories in Judgment Calls, the authors—both of them seasoned management thinkers and advisers—make the case for the wisdom of organizations and suggest ways to use it to best advantage. Each chapter tells a unique story of one dilemma and its ultimate resolution, bringing into high relief one key to the power of collective judgment. Individually, these stories inspire and instruct; together, they form a model for building an organizational capacity for broadly based, knowledge-intensive decision making.You’ve read The Wisdom of Crowds and Competing on Analytics. Now read Judgment Calls. You, and your organization, will make better decisions.